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Legal Operations in Practice

Hear from our experts and clients as they share their experiences from the battlefield about innovation initiatives, the burgeoning role of legal project managers, and why legal operations is here to stay.

Learn from the shoulders of Giants

We reveal the secrets from the battlefield in a series of masterclasses conducted by some of the most influential thinkers in the technology and legal services fields.

Legal Operations in Practice

Hear from our experts and clients as they share their experiences from the battlefield about innovation initiatives, the burgeoning role of legal project managers, and why legal operations is here to stay.

Learn from the shoulders of Giants

We reveal the secrets from the battlefield in a series of masterclasses conducted by some of the most influential thinkers in the technology and legal services fields.

Episodes
preview
Episode 1
Lawyers and Technologists - the twain shall meet
by Lars Rasmussen, Founder of Google Maps and Former Director of Engineering for Facebook
World renowned technologist Lars Rasmussen shares his views on why the law needs to change and how law firms can obtain a competitive advantage by adopting tools that their practice and their clients so desperately need.
11 MINUTES
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Episode 2
Judgment Day - the rise of the tech-enabled law firm
by David Kerr, Former CEO of Bird & Bird
Having served as CEO of Bird & Bird since 1996, and having grown the firm to well over 1,300 lawyers across 29 offices, David shares his views about why he believes the best law firm in the world is one that is most tech-enabled.
8 MINUTES
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Episode 3
Legal Innovation - We can do more
by Jason Barnwell, Microsoft’s Corporate Attorney for External and Legal Affairs
As a world renowned thought leader in the area of legal operations, technology and the business of law, Jason shares his views on why the industry, and you, can do so much more in the area of legal innovation.
6 MINUTES
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Episode 4
LegalOps - what's the fuss?
by Chris Grant, Lawtech/LegalOps Consultant for startups and law firms and Stéphanie Hamon, Head of Legal Operations Consulting, Norton Rose Fulbright
Experienced leaders in the legal operations and legal technology space, and who both led the Barclays team that was named Legal Operations team of the year at the 2019 UK Legal 500 Awards, Chris and Stéphanie - in their own unique way - share their views about the industry's hottest topics: from legal technology, legal operations, and how you can use legal ops and data-driven decision making to improve legal service delivery.
20 MINUTES
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Episode 5
Panel Firms - It's all about the relationships!
by Paul Hogg, Relationship Manager, Barclays
As a relationship manager at Barclays, Paul discusses - through first hand experience - why panel firms are important and the value that in-house departments like Barclays are seeking from the law firms within their panel. Paul discusses Barclays' initiatives when it comes to strengthening their relationship with their law firms, and shares his views on why technology is helping relationships thrive in this new normal.
9 MINUTES
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Episode 6
Paving the way for #legaltech adoption
by Catherine Goodman, Practice Innovation & Knowledge Counsel, Paul Hastings
As the Lead Practice Innovation & Knowledge Counsel for Paul Hastings, and armed with 18 years of experience in the industry, Catherine continues to push the boundaries for change, education, and legal technology. Having co-founded Paul Hastings’ Legal Tech University, and named as one of the 2020 'European Women of Legal Tech', listen to Catherine share her thoughts on how legal technology can transform the delivery of legal services, and why the future of the legal industry is bright.
5 MINUTES
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Episode 7
Legal Project Management - it's here to stay
by Helga Butcher, Head of Legal Project Management, Ashurst
As the Head of Legal Project Management at Ashurst, and formerly Barclays' Legal Project Portfolio Manager, Helga shares her wisdom from years' of experience about how legal project management principles paired with the right technology can supercharge the efficient delivery of legal services.
8 MINUTES
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Episode 8
LegalOps - a framework for success
by Stéphanie Hamon, Head of Legal Operations Consulting, Norton Rose Fulbright
As the Head of Legal Operations Consulting at Norton Rose Fulbright, and armed with over 20 years of experience in delivering commercial management strategies for in-house legal departments, Stéphanie discusses the rising trend of legal operations and the strong appetite for innovation. She juxtaposes this with a close examination of the barriers preventing widespread adoption of modern day innovations and reminds us all that the business of law is a people business.
12 MINUTES
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Episode 9
Digital Transformation - and the Modernisation of Legal Operations
by Chris Grant, Investor & Advisor
Chris Grant, one of the world’s preeminent lawtech and LegalOps voices, speaks to LawAdvisor about the modernisation of legal operations and the opportunities it has created for legal technology companies.
10 MINUTES
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Episode 10
Harnessing the power of technology - to become better lawyers
by Ralph Baxter, Former Chairman and CEO of Orrick
For nearly 25 years, Ralph Baxter held the position of Chairman and CEO at Orrick. During his tenure, he played a pivotal role in transforming Orrick from a national firm into one of the world’s most prominent global law firms. In his masterclass, Ralph talks about the importance of innovation and how it can make legal services better. He highlights the role of modern tools and technology in helping lawyers become better at what they do.
23 MINUTES
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Episode 11
LegalOps - from Theory to Lift-Off
by Mary O’Carroll, Chief Community Officer at Ironclad, Former Google Director Legal Ops and CLOC President
In this exclusive masterclass, LegalOps titan Mary O'Carroll guides us through the transformative changes happening within the legal ecosystem. With a remarkable background that includes leadership roles at Google and the founding of the Corporate Legal Operations Consortium (CLOC), her insights span the evolution of legal operations and the pivotal role of technology in shaping the future of legal services. Join us for a masterclass that will inspire and inform as we explore the changing landscape of the legal profession with a true industry visionary.
15 MINUTES

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Speakers
speaker
Lars Rasmussen
Lars is a world renowned computer scientist, having co-founded Google Maps and having previously served as the director of engineering for Facebook. He holds a PhD in computer science from the University of California, Berkeley.
speaker
David Kerr
David until recently was CEO of Bird & Bird for 26 years, and during that time built it up to be the leading global law firm advising companies being changed by tech. He has a passion for harnessing legaltech to improve the delivery of legal services, and advises or is involved with several companies and clients in the area.
speaker
Jason Barnwell
Jason is an attorney in Microsoft’s Corporate, External and Legal Affairs department. He leads the Microsoft’s Modern Legal team, with previous roles leading Legal Business, Operations and Strategy team, leading the Open Source Software practice group, and counseling the Cloud and AI platform business.
speaker
Paul Hogg
Paul is a Relationship Manager at Barclays. He works within a dynamic team who are tasked with driving change across the legal function and delivering at pace. He plays a pivotal role in panel firm relationships.
speaker
Stéphanie Hamon
Stéphanie ensures that the legal function of major corporations operates as an efficient business partner. She seeks to transform legal service delivery one step at a time. Expert in setting and delivering commercial management strategies for in-house legal departments as well as broader legal operations strategies and implementation.
speaker
Ralph Baxter
Ralphs served as Chairman & CEO of Orrick for nearly a quarter of a century. He was pivotal to transforming Orrick from a domestic firm to become one of the world’s most prominent global law firms, with more than 1,100 lawyers in 25 offices across the United States, Europe and Asia.
speaker
Chris Grant
Chris has broad experience working across the legal industry with time spent in both private practice and in-house. The majority of his career has been focused on legal operations, bringing efficiencies to traditional ways of working.
speaker
Helga Butcher
Helga is the Interim Head of Legal Project Management and Process Improvement (EMEA) at Ashurst. She has a wealth of experience in legal project management (LPM) and has recently collaborated with industry pioneers in the creation of a LPM competency framework to help professionalise the role of an LPM.
speaker
Catherine Goodman
Cathy leads the Practice Innovation & Knowledge Counsel at Paul Hastings, and is part of the global team named 2020 ‘Innovators of the Year’ by the International Legal Technology Association for outstanding achievements in maximising the value of innovative technology in support of legal professionals.
speaker
Gary Tully
Gary is the Head of Legal Operations at Gilead. He has a demonstrated history of working in the biotechnology and high tech industries. In late 2021, Gary’s team was awarded law.com’s ‘Best Legal Ops Team’ having navigated the development of Covid-19 treatment amidst the pandemic.
Speakers
speaker
Lars Rasmussen
Lars is a world renowned computer scientist, having co-founded Google Maps and having previously served as the director of engineering for Facebook. He holds a PhD in computer science from the University of California, Berkeley.

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